Spa Treatment Cancellation Policy

Spa Cape Town

SPA TREATMENT CANCELLATION POLICY

  • A cancellation fee of 50% of the treatment cost will be charged for all Spa appointments not cancelled 72 hours before unless immediately re-booked for another date.
  • No shows will be charged a cancellation fee of 100% of the treatment cost.
  • Late arrivals will result in a reduction of the treatment time whilst the full treatment fee will apply.
  • Courses are non-refundable and will only be transferred in exceptional circumstances by agreement of management.
  • Spa prices are subject to change without notice.